FAQ
Q1: Are you factory or trading company?
A: We manufacture and export, mean industries (factory +trading).
Q2: Where is your factory?
A: Our factory is located in Haishu Ningbo; it is 20 minutes from Ningbo international airport.
Q3: What's the main material of your cleaning cloth?
A: We have Microfiber,Nylon parts to give you more choices..
Q4: What is the minimum order quantity?
A: Normally, the MOQ of snow brush is 1000 pieces.
Q5: What is your delivery date?
A: Normally 3-10 days for sample. 20-45 days for mass production.
Q6: What is your packing of cleaning cloth?
A: It’s according to client’s requirement. We can also accept OEM or ODM .
Q7: What is your product quality Certificate?
A: We have passed ISO9001 quality system certificates, OHSA18001 environmental system and ISO14000 safety and health system. Our mop design had won Successful Design Award, and Auchan Award.
Q8: How to control the products’ quality?
A: We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover, the principle we always maintain is “to provide customers with better quality, better price and better service”.
Q9: I'm a small wholesaler, do you accept small order?
A: It’s no problem if you are a small wholesaler, we would like to grow up with you.
Q10: I'm a designer, can you help me to produce the sample which we designed?
A: Our mission is to help customers to be successful. So it’s welcome if we can help you solve problem and make your design come true.
Q11:What is your term of delivery?
A: It’s according to client’s requirement. Generally, FOB, CNF, CIF, DDP, DDU
Q12: What is your term of payment?
A:T/T 30% as deposit, and 70% against the copy of original BL. We'll show you the photos of the products and packages before the shipment.
Q13: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q14: Why you need to choose Greenwell?
A: Greenwell is one of the leading manufacturer in China and have 17-year experience for cleaning tools manufacturing, we OEM/ODM for most of the major brand in the US as well as Europe, we have advance production facilities, imported fully automatic bristling machines, automatic packing line, modernized racking warehouse, etc.....details you can refer to our company profile?
Q15: What information should I let you know if I want to get a quotation?
A: 1. Size of the products
2. Material and stuff (if have)
3. Package
4. Quantities
5. Please send us some pictures and designs for checking if possible, so we can do best as your request. Otherwise, we will recommend relevant products with details for your reference.